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DELL Recruitment 2017 Any Graduate freshers 2017 for Client Technical Support Associate

Any Graduate Freshers required for the position Client Technical Support Associate in DELL Recruitment 2017. Interested and eligible candidates who have strong skill on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.

DELL Hiring Any Graduate freshers 2017 for Client Technical Support Associate. Candidates who have completed Any Graduate can apply for this job from DELL.

Key Highlight About the Recruitment Notification:
Company Name DELL
Vacancy Name Client Technical Support Associate
Education Requirement Any Graduate
Experience 0 – 4 yrs
Job Location Bangalore
Salary Not Mentioned
Total No Of Vacancy Not Mentioned
Company Website http://www.dell.com

Eligibility & Details:
Client Technical Support Associate:

Candidates can Get the Client Technical Support Associate Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Client Technical Support Associate
Total Vacancy: Not Mentioned
Education required: Any Graduate
Job Description:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for EWS, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Candidate Profile :

 

Educational Qualification:

  • Minimum Graduates in any stream. (10+2+3)
  • Undergraduates and Masters with at least 12 months of international call center / 24 months of domestic call center or any other domain (minimum 2 years work experience full time experience).
  • Should be willing to work in shifts in a 24/7 work environment
  • Should be residing within Transport Boundaries
  • Excellent Communication skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Preferences:

  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Technical Qualification
Last Date to Apply Online :16/03/2017
Company Profile :

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
View All The Interview Questions, GD Topics, Placement Papers of DELL Here
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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