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Dell Hiring Any Graduate freshers 2017 for Client Tech Support Associate at Bangalore

Any Graduate Fresher’s required for the position Client Tech Support Associate in Dell at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.

Dell Hiring Any Graduate freshers 2017 for Client Tech Support Associate at Bangalore. Candidates who have completed Any Graduate can apply for this job from Dell.

Key Highlight About the Recruitment Notification:
Company Name Dell
Vacancy Name Client Tech Support Associate
Education Requirement Any Graduate
Experience 0 – 4 yrs
Job Location Bangalore
Salary NA
Total No Of Vacancy NA
Company Website http://www.dell.com

Eligibility & Details:
Client Tech Support Associate:

Candidates can Get the Client Tech Support Associate Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Client Tech Support Associate
Total Vacancy: NA
Education required: Any Graduate
Job Description:

Role Responsibilities

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for EWS, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Candidate Profile :

  • Graduate or Undergrad with 1 year of International Call Center Voice experienceShould be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Preferences:

  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Technical Qualification
Last Date to Apply Online : 30 Nov 2016
Company Profile :

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Crack Dell Interview. Read All Questions Here

 

Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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