Dell Hiring Any Graduate freshers 2016 for Customer Care-voice Associate at Gurgaon

Any Graduate Fresher’s required for the position Customer Care-voice Associate in Dell at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Dell Hiring Any Graduate freshers 2016 for Customer Care-voice Associate at Gurgaon. Candidates who have completed Any Graduate can apply for this job from Dell.

Job Details:

Company Name: Dell
Qualification: Any Graduate
Job Post Name: Customer Care-voice Associate
Experience: 0 – 1 yrs
Job Location: Gurgaon
Salary: NA
Total No of Vacancy: NA

Job Description:

Develops knowledge in area of specialization and applies basic knowledge of set of procedures and processes pertaining to own area.
Develops elementary understanding of broader interdependencies while growing knowledge in area of specialization.
Completes a variety of assignments.
Typically recurring tasks and standardized activities.
Ability to recognize if deviation from accepted practice and procedure is required.
Uses established tools and procedures to solve task-related problems:
Fact finding
Information search and gathering
Verifying data
Identifies and resolves routine and recurring problems.
Recognizes when there is insufficient information and brings problems to the attention of others.
Monitors and tracks resolution of issues.
Normally receives general instructions on routine work, detailed instructions on new assignments.
Work guided by standard procedures.
Priorities set by others and works according to pre-determined deadlines.
Organizes and completes tasks according to assigned priorities.

Candidate Profile:

Should have good communication and listening skills.
Contributes to own team/closely related teams through accuracy of own work.
Understands team objectives and service requirements.
Supports team to achieve goals.
Exchanges job related information to provide routine support on an ongoing basis.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge

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