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Dell Hiring Any Degree freshers 2015 for Client Technical Support Associate at Hyderabad

Any Degree Fresher’s required for the position Client Technical Support Associate in Dell at Hyderabad. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Dell Hiring Any Degree freshers 2015 for Client Technical Support Associate at Hyderabad. Candidates who have completed Any Degree can apply for this job from Dell.

Job Details:

Company Name: Dell
Qualification: Any Degree
Job Post Name: Client Technical Support Associate
Experience: 1-3 years
Job Location: Hyderabad
Salary: NA
Total No of Vacancy: NA
Website: http://www.dell.com

Job Description:

Provides support in the inbound or outbound call center
Outbound call center agents prioritize work based on time and complexity requirements- exercises sensitivity to due process and proper pacing.
Solves Customer Issues on any product- mostly in warranty XPS Systems
Routes customers when appropriate to proper support queues
Partners with Technical Support Specialists to improve customer experience elements

Candidate Profile:

Candidate should possess any degree graduation from any recognized university or institution.
Candidate Should be open to work in night shifts in a 24×7 environment.
Candidate Should have excellent communication skills in English.
Candidate should have 1-3 years of relevant technical troubleshooting experience.
Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience – full time experience.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Dell is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers.

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