. Trainee GIS Analyst. Provide world-class technical support to end users of ESRI software to effectively diagnose and resolve incidents, while making a positive impression.
. Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture.
. Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including ArcGIS for Desktop, 5. ArcGIS for Desktop extensions, and other ArcGIS technologies.
. As the Subject Matter Expert, document technical issues via incident tracking which involves authoring, technical editing, and publishing of Knowledge Base articles as well as authoritative online content.
. Interpret user issues to determine or recommend software changes to product engineers.
. Work in other technical areas of software support as customer and business needs require.
Experience : Freshers
Salary : Not specified
Job Location : Thane
Qualification : B.Sc/M.Sc/M.Tech
Company Name : CyberTech
Company Address : NA
Company Profile : CyberTech is a leading provider of next-generation geospatial, networking and enterprise IT solutions. Our contemporary, Component solutions, backed by an established global delivery model, guarantee consistent quality and are designed to help your organization become more competitive, efficient, and responsive. We offer services that span across all major industries including government, education, utilities, public safety & homeland defense, technology, telecom, retail, healthcare, and manufacturing.
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