Candidates should possess any degree from recognized university. Skills : Excellent Communication, Basic Networking / OS knowledge. % Cut-off : 50% with NIL arrears
Any Additional Information : Ready to work in US time zones is a must
Role & Responsibilities :
Assist customers to troubleshoot by providing a consultative approach to problem solving.
Respond to called-in inquiries from clients regarding their products and related services
Maintain high level adherence and compliance towards policies, process and procedures.
Provide exceptional customer service at all times
Look for the solution through stock knowledge or by conducting research utilizing internal and external resources
Ensure all transactions are documented appropriately
Selection Process:- (No. of Interview Rounds) : Communication assessment/ Technical Assessment / HR Round
Experience : Freshers/Exp
Salary : Rs.1.89-2.10 LPA
Job Location : Chennai
Qualification : Any Degree – 2012,13&14 Batch
Company Name : CSS Corp
Company Address : NA
Company Profile : CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.
Walkin Date : 15th to 19th Dec 2014
Walkin Address : Ambit IT Park Ground Floor, Ambattur Industrial Estate, Chennai
NOTE: Please carry two resumes and photographs
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