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Crown Solutions India (P) Ltd Hiring Any Graduate freshers 2016 for Technical Support at Bangalore

Any Graduate Fresher’s required for the position Technical Support in Crown Solutions India (P) Ltd at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Crown Solutions India (P) Ltd Hiring Any Graduate freshers 2016 for Technical Support at Bangalore. Candidates who have completed Any Graduate can apply for this job from Crown Solutions India (P) Ltd.

Job Details:

Company Name: Crown Solutions India (P) Ltd
Qualification: Any Graduate
Job Post Name: Technical Support
Experience: 0 – 1 yrs
Job Location: Bangalore
Salary: 2,00,000 – 2,75,000 P.A
Total No of Vacancy: 100
Website: http://www.CrownSolutions.com

Job Description:

Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones
Take calls from Global customers and initiate the right response to them, positively and professionally
Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
Manage end to end all calls logged, providing regular updates to customers on call status
Complete follow-on actions as appropriate
Work to achieve individual and team goals
Protect confidential and sensitive information and materials
Observe strict compliance to licensing, copyright and trademark legislation
Adherence to policy and procedures (compliance)
Ability to multi-task and prioritize
Ability to manage commitments to customer, manager etc
Ability to diagnose problems and take corrective action
Ability to escalate as appropriate

Candidate Profile:

Skills Required :-
Should have excellent communication skills.
Should be Flexible to work in Rotational Shifts
Should be ready to work in voice support. and have basic Technical knowledge.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Crown is a global IT solutions & services company providing technology consulting, talent sourcing, and human resource management solutions to Fortune 1000 companies, with a strong domain focus. These solutions are vertically integrated and delivered through a client intensive relationship based engagement & global delivery model.

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