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CONVERGYS India Walkin Freshers 2015 Batch – Any Graduate, Any Postgraduate on March 06-07 2015 at Gurgaon

CONVERGYS India Services Pvt Ltd walkin Any Graduate, Any Postgraduate freshers 2015 on March 06-07 2015 for Associate/Senior Associate at Gurgaon.  Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from CONVERGYS India Services Pvt Ltd.

Job Details:

Company Name: CONVERGYS India Services Pvt Ltd
Qualification: Any Graduate, Any Postgraduate
Job Post Name: Associate/Senior Associate
Experience: 0 – 3 yrs
Job Location: Gurgaon
Salary: NA
Website: http://www.convergys.com
Industry: BPO / Call Centre / ITES
Walkin Interview Date: March 06-07 2015
Walkin Time: NA
Walkin Address:  4B, 1st floor, Taimoor Nagar, New Friends Colony, Opp. to Taimoor Nagar Gurudwara/ E2/10, 2nd floor, Malviya Nagar Main Market, Opp. Subway fast food shop/ C-3, J1/164, Rajouri Garden, Opp. metro pillar no 404, close by Rajouri Garden Metro Station/ Unitech Cyber Park, Tower A, ground floor, sector 39, Gurgaon

Job Description:

Inbound Customer Service / Upselling,Collections Interface with customers via inbound or Outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.

Eligibility Criteria:

        1. Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
        2. Clarify customer requirements; probe for and confirm understanding of requirements or problem.
        3. Support customers across Telecommunication, Financial Services & Healthcare vertical.
        4. Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile

        1. Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
        2. BE/Btech freshers are not eligible.
        3. Excellent verbal and written communication skills.
        4. Flexible with 24/7 Environment.
        5. Salary up to 21K take home & attractive Incentives amount.

Additional Benefits

        1. Two way A/C cabs. (Convergys was awarded for best in industry transport service).
        2. Medical insurance worth 1 lakhs.
        3. Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
        4. Gratuity
        5. Education Assistance plan Annual entitlement of up to INR 24,000.
        6. Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

Selection/Interview process:

        1. Aptitude Test
        2. Technical and HR Interview

Document Required (Original and Photocopies):

        1. SSC Marksheet
        2. HSC/Diploma Marksheet
        3. Graduation & Post Graduation all years’ mark sheets
        4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
        5. 2 photographs
        6. Resume

Company Profile:

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated. Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.

Walkin Date and Time :

Walkin Interview Date: March 06-07 2015
Walkin Time: NA
Walkin Address:  4B, 1st floor, Taimoor Nagar, New Friends Colony, Opp. to Taimoor Nagar Gurudwara/ E2/10, 2nd floor, Malviya Nagar Main Market, Opp. Subway fast food shop/ C-3, J1/164, Rajouri Garden, Opp. metro pillar no 404, close by Rajouri Garden Metro Station/ Unitech Cyber Park, Tower A, ground floor, sector 39, Gurgaon


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