Any Graduate Fresher’s required for the position Customer Services Sales Inbound in CONVERGYS India Services Pvt Ltd at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CONVERGYS India Services Pvt Ltd Hiring Any Graduate freshers 2016 for Customer Services Sales Inbound at Bangalore. Candidates who have completed Any Graduate can apply for this job from CONVERGYS India Services Pvt Ltd.
Company Name: CONVERGYS India Services Pvt Ltd
Qualification: Any Graduate
Job Post Name: Customer Services Sales Inbound
Experience: 0 – 1 yrs
Job Location: Bangalore
Total No of Vacancy: NA
Upselling of existing products
Sell new products
The role of the CCO is to provide customer service and upsell certain services that are available.
Persuasiveness and a willingness to sell
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Participate in activities designed to improve customer satisfaction and business performance.
Listen attentively to customer needs and concerns; demonstrate empathy.
Clarify customer requirements; probe for and confirm understanding of requirements or problem and try to upsell or sell a new product to the customer
Must be flexible with the ability to adapt to changes quickly and think conceptually.
Maintain broad knowledge of client products and services.
Provide excellent customer experience to ensure the customer happy with the services and willing to buy new products/upgrade existing services.
Effectively transfer misdirected customer requests to an appropriate party.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment.
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