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CONVERGYS India Services Pvt Ltd Hiring Any Graduate freshers 2016 for Customer Service Associate ( Non Voice) at Gurgaon

Any Graduate Fresher’s required for the position Customer Service Associate ( Non Voice) in CONVERGYS India Services Pvt Ltd at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CONVERGYS India Services Pvt Ltd Hiring Any Graduate freshers 2016 for Customer Service Associate ( Non Voice) at Gurgaon. Candidates who have completed Any Graduate can apply for this job from CONVERGYS India Services Pvt Ltd.

Job Details:

Company Name: CONVERGYS India Services Pvt Ltd
Qualification: Any Graduate
Job Post Name: Customer Service Associate ( Non Voice)
Experience: 0 – 5 yrs
Job Location: Gurgaon
Salary: 1,50,000 – 3,00,000 P.A
Total No of Vacancy: 29
Website: http://www.CONVERGYS.com

Job Description:

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile:

Any Graduate / Under Graduate / 10+2 / Dropout fresher.
BE/BTech Freshers are also eligible with one year International call center Experience
Excellent written communication skills.
Keyboard skill for 30 wpm.
Flexible with 24/7 Environment.
Salary up to 20,000 take home & attractive Incentives amount.
Additional Benefits-
Two way A/C cabs. (Convergys was awarded for best in industry transport service).
Medical insurance worth 1 lakhs.
Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
Gratuity
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / corporate discounts at majority of retail chains / hospitals / laboratories.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,
technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

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