closepop
closepop

CONVERGYS India Services Pvt Ltd Hiring Any Graduate freshers 2016 for Customer Service Associate at Gurgaon

Any Graduate Fresher’s required for the position Customer Service Associate in CONVERGYS India Services Pvt Ltd at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CONVERGYS India Services Pvt Ltd Hiring Any Graduate freshers 2016 for Customer Service Associate at Gurgaon. Candidates who have completed Any Graduate can apply for this job from CONVERGYS India Services Pvt Ltd.

Job Details:

Company Name: CONVERGYS India Services Pvt Ltd
Qualification: Any Graduate
Job Post Name: Customer Service Associate
Experience: 0 – 1 yrs
Job Location: Gurgaon
Salary: NA
Total No of Vacancy: NA
Website: http://www.convergys.com

Job Description:

Roles &Responsibilities :-
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile:

Candidate Profile :-
Any Graduate / Under Graduate / 10+2 / Dropout fresher.
BE/BTech Freshers are also eligible with one year International call center Experience
Excellent written communication skills.
Keyboard skill for 30 wpm.
Flexible with 24/7 Environment.

Additional Benefits :-
Two way A/C cabs. (Convergys was awarded for best in industry transport service).
Medical insurance worth 1 lakhs.
Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
Gratuity
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / corporate discounts at majority of retail chains / hospitals / laboratories.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. o Serves 26 of Fortune”s ‘Top 50’ companies globally o Has been awarded Fortune”s Most Admired Company for 9 consecutive years o Has 70,000+ employees across 69 offices across the world In India, Convergys has achieved 10 years of continuous growth & excellence. Convergys has over 10000 team members servicing marquee clients from North America, Australia & UK. It houses a team of ‘Rocking’ talent who work out of 6 locations – 3 in Gurgaon, and in Pune, Mumbai & Bangalore.

Crack CONVERGYS India Services Pvt Ltd Interview. Read All Questions Here

 

Click here to Apply
Register here
Similar Jobs
Balmer Lawrie and Co Limited
State Bank of India
Nagpur Metro Rail Corporation Limited
Indian Army
HDFC LIFE
Oil India Limited
Electronics Corporation of India Limited
Air India
Hindustan Aeronautics Limited
Indian Space Research Organisation
Defence Research and Development Organisation
Delhi Metro Rail Corporation
Bank of India
Oil and Natural Gas Corporation Limited
Prasar Bharati
General Insurance Corporation of India
IRCON International Limited
India Post
Bharat Sanchar Nigam Limited
Institute of Banking Personnel Selection
Union Public Service Commission