Any Graduate Fresher’s required for the position CustomerService Associate in CONVERGYS India Services Pvt Ltd at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CONVERGYS India Services Pvt Ltd Hiring Any Graduate freshers 2016 for Customer Service Associate at Gurgaon. Candidates who have completed Any Graduate can apply for this job from CONVERGYS India Services Pvt Ltd.
Company Name: CONVERGYS India Services Pvt Ltd
Qualification: Any Graduate
Job Post Name: Customer Service Associate
Experience: 0 – 1 yrs
Job Location: Gurgaon
Total No of Vacancy: NA
Roles & Responsibilities :-
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile :-
Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
BE/Btech freshers are not eligible.
Excellent verbal and written communication skills.
Flexible with 24/7 Environment.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
CONVERGYS India Services Pvt Ltd, Sohna Road Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment.
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