Any Graduate Fresher’s required for the position Technical Solution Engineers in Convergys India Services Pvt Ltd at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Convergys India Services Pvt Ltd Hiring Any Graduate freshers 2015 for Technical Solution Engineers at Gurgaon. Candidates who have completed Any Graduate can apply for this job from Convergys India Services Pvt Ltd.
Company Name: Convergys India Services Pvt Ltd
Qualification: Any Graduate
Job Post Name: Technical Solution Engineers
Experience: 0 – 1 yrs
Job Location: Gurgaon
Total No of Vacancy: NA
Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.
Roles & Responsibilities:
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
Any Graduate OR Under-Graduate / drop out / pursuing with 12 months international calling experience in server support/ cloud computing/ Active directory.
Excellent verbal skills in English Language.
SERVER knowledge is must.
Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
Flexible with 24/7 Environment.
Exam 70-640(Windows Server 2008)
Exam 70-662(Exchange 2010)
Exam 70-321(Deploying Office 365)
Exam 70-323(Administering Office 365)
Two way A/C cabs. (Convergys was awarded for best in industry transport service).
Medical insurance worth 1 lakhs.
Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world.
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