Any Graduate, BE/B.Tech Fresher’s required for the position Technical Support Associate in CONVERGYS India Services Pvt Ltd at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.CONVERGYS India Services Pvt Ltd Hiring Any Graduate, BE/B.Tech freshers 2016 for Technical Support Associate at Gurgaon. Candidates who have completed Any Graduate, BE/B.Tech can apply for this job from CONVERGYS India Services Pvt Ltd.
Company Name: CONVERGYS India Services Pvt Ltd
Qualification: Any Graduate, BE/B.Tech
Job Post Name: Technical Support Associate
Experience: 0 – 1 yrs
Job Location: Gurgaon
Total No of Vacancy: NA
Roles & Responsibilities :-
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
Candidate Profile :-
Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
BE/Btech freshers are also eligible.
Excellent verbal and written communication skills.
Flexible with 24/7 Environment.
Salary up to 26,000 take home & attractive Incentives amount.
Additional Benefits :-
Two way A/C cabs. (Convergys was awarded for best in industry transport service).
Medical insurance worth 1 lakhs.
Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
CONVERGYS India Services Pvt Ltd, Sohna Road http://www.convergys.com Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world.
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