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CONVERGYS India Services Pvt Ltd Hiring Any Graduate, B.Tech/B.E freshers 2016 for Technical Support Associate I / Technical Support Associate II at Gurgaon

Any Graduate, B.Tech/B.E Fresher’s required for the position Technical Support Associate I / Technical Support Associate II in CONVERGYS India Services Pvt Ltd at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CONVERGYS India Services Pvt Ltd Hiring Any Graduate, B.Tech/B.E freshers 2016 for Technical Support Associate I / Technical Support Associate II at Gurgaon. Candidates who have completed BE/B.Tech can apply for this job from CONVERGYS India Services Pvt Ltd.

Job Details:

Company Name: CONVERGYS India Services Pvt Ltd
Qualification: Any Graduate, B.Tech/B.E
Job Post Name: Technical Support Associate I / Technical Support Associate II
Experience: 0 – 1 yrs
Job Location: Gurgaon
Salary: NA
Total No of Vacancy: NA
Website: http://www.convergys.com

Job Description:

Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.

Roles & Responsibilities:
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.

Candidate Profile:

Candidate Profile:

Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
BE/Btech freshers are also eligible.
Excellent verbal and written communication skills.
Flexible with 24/7 Environment.
Salary up to 26,000 take home & attractive Incentives amount.

Additional Benefits:

Two way A/C cabs. (Convergys was awarded for best in industry transport service).
Medical insurance worth 1 lakhs.
Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
Gratuity
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / corporate discounts at majority of retail chains / hospitals / laboratories.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

CONVERGYS India Services Pvt Ltd, Sohna Road http://www.convergys.com Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. o Serves 26 of Fortune”s ‘Top 50’ companies globally o Has been awarded Fortune”s Most Admired Company for 9 consecutive years o Has 70,000+ employees across 69 offices across the world In India, Convergys has achieved 10 years of continuous growth & excellence. Convergys has over 10000 team members servicing marquee clients from North America, Australia & UK. It houses a team of ‘Rocking’ talent who work out of 6 locations – 3 in Gurgaon, and in Pune, Mumbai & Bangalore.

View All The Interview Questions, GD Topics, Placement Papers of CONVERGYS India Services Pvt Ltd Here
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