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CONVERGYS India Services Pvt Ltd Hiring Any Graduate, Any Postgraduate freshers 2017 for Technical Support Associate – Voice/chat at Bangalore

Any Graduate, Any Postgraduate Fresher’s required for the position Technical Support Associate – Voice/chat in CONVERGYS India Services Pvt Ltd at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.

CONVERGYS India Services Pvt Ltd Hiring Any Graduate, Any Postgraduate freshers 2017 for Technical Support Associate – Voice/chat at Bangalore. Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from CONVERGYS India Services Pvt Ltd.

Key Highlight About the Recruitment Notification:
Company Name CONVERGYS India Services Pvt Ltd
Vacancy Name Technical Support Associate – Voice/chat
Education Requirement Any Graduate, Any Post Graduate
Experience 0 – 1 yrs
Job Location Bangalore
Salary Rs. 2,50,000 P.A
Total No Of Vacancy NA
Company Website http://www.CONVERGYS.com

Eligibility & Details:
Technical Support Associate – Voice/chat:

Candidates can Get the Technical Support Associate – Voice/chat Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Technical Support Associate – Voice/chat
Total Vacancy: NA
Education required: Any Graduate, Any Postgraduate
Job Description:

  • Document trouble shooting steps clearly
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem
  • Confirm customer understanding of the solution and provide additional customer education as needed
  • Prepare complete and accurate work and update customer file
  • Maintain broad knowledge of client products and services
  • Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
Candidate Profile :

Eligibility:
Graduates/Under Graduates with or without experience with good technical knowledge and good communication skills

Last Date to Apply Online : 15 Nov 2016
Company Profile :

CONVERGYS India Services Pvt Ltd, Sohna Road http://www.convergys.com Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. o Serves 26 of Fortune”s ‘Top 50’ companies globally o Has been awarded Fortune”s Most Admired Company for 9 consecutive years o Has 70,000+ employees across 69 offices across the world In India, Convergys has achieved 10 years of continuous growth & excellence. Convergys has over 10000 team members servicing marquee clients from North America, Australia & UK. It houses a team of ‘Rocking’ talent who work out of 6 locations – 3 in Gurgaon, and in Pune, Mumbai & Bangalore. Know more about Convergys: www.convergys.com

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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