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CONVERGYS Hiring Any Graduate freshers 2015 for Customer Support Associate I / Customer Support Associate II at Delhi, Gurgaon

Any Graduate Fresher’s required for the position Customer Support Associate I / Customer Support Associate II in CONVERGYS India Services Pvt Ltd at Delhi, Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CONVERGYS Hiring Any Graduate freshers 2015 for Customer Support Associate I / Customer Support Associate II at Delhi, Gurgaon. Candidates who have completed Any Graduate can apply for this job from CONVERGYS India Services Pvt Ltd.

Job Details:

Company Name: CONVERGYS India Services Pvt Ltd
Qualification: Any Graduate
Job Post Name: Customer Support Associate I / Customer Support Associate II
Experience: 0 – 1 yrs
Job Location: Delhi, Gurgaon
Salary: NA
Total No of Vacancy: NA

Job Description:

Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.

Roles & Responsibilities:

Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
Support Customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile:-

Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
BE/B. Tech Fresher are not eligible.
Excellent verbal and written communication skills.
Flexible with 24/7 Environment.
Salary up to 26,000 & attractive Incentives amount.

Additional Benefits:-

Two way A/C cabs. (Convergys was awarded for best in industry transport service).
Medical insurance worth 1 lakhs.
Term life insurance worth 3.62 lakhs.
Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
Education Assistance plan Annual entitlement of up to INR 24,000.
Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address nearest to you location:-

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs

Company Profile:

CONVERGYS India Services Pvt Ltd, Sohna Road Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. o Serves 26 of Fortune”s ‘Top 50’ companies globally o Has been awarded Fortune”s Most Admired Company for 9 consecutive years o Has 70,000+ employees across 69 offices across the world In India, Convergys has achieved 10 years of continuous growth & excellence.

Company Name
Number of
Staff Selection Commission Bihar
Uttar Pradesh Subordinate Services Selection Commission
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India Post
Odisha Public Service Commission
South Eastern Railway
Chhattisgarh Rajya Gramin Bank
Ministry of Home Affairs
Industrial Development Bank of India Bank Limited
Rashtriya Ispat Nigam Limited / Visakhapatnam Steel Plant
Life Insurance Corporation of India
SBI Life Insurance
Odisha Staff Selection Commission
Uttar Pradesh Public Service Commission
Bangiya Gramin Vikash Bank
Airports Authority of India
Rajasthan Public Service Commission
Kerala Public Service Commission
Central Bureau of Investigation
Ministry of Defence
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