Face of a company by greeting clients, maintaining a relationship with these clients and accommodating their needs. Responsible for coordinating activities related to sales and customer service on clients’ accounts
Perform their duties accurately and efficiently contribute to customer satisfaction by ensuring that clients receive the highest standards of service
Maintain records of all transactions and contacts with clients
Update sales records when clients place orders and maintain records of all requests for quotations
Record details of any complaints or problems that clients report
Acknowledge incoming telephone calls, emails, letters and messages, and pass it to the sales representative or account manager to provide a detailed response
Excellent communication and customer service skills.
Computer skills (Word, Excel, Outlook).
Open to work in night shift
Excellent administrative skills
Good team work skills
Experience : 0 – 2 yrs
Salary : Not specified
Job Location : Vadodara/Baroda
Qualification : Any Graduate
Company Name : Collabera Technologies Pvt Ltd
Company Address : NA
Company Profile : Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a $440 million IT company, Collabera’s client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to succeed in an increasingly competitive marketplace. With over 6500 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
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