BE/B.Tech, BCA, M.Tech, M Sc, MCA Fresher’s required for the position Technical Support Engineer in Collabera Technologies Pvt Ltd at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Collabera Technologies Hiring BE/B.Tech, BCA, M.Tech, M Sc, MCA freshers 2015 for Technical Support Engineer at Bangalore. Candidates who have completed BE/B.Tech, BCA, M.Tech, M Sc, MCA can apply for this job from Collabera Technologies Pvt Ltd.
Company Name: Collabera Technologies Pvt Ltd
Qualification: BE/B.Tech, BCA, M.Tech, M Sc, MCA
Job Post Name: Technical Support Engineer
Experience: 0 – 0 yrs
Job Location: Bangalore
Salary: 50,000 – 3,00,000 PA
Total No of Vacancy: 6
1. Excellent communication skills
2.Strong Interpersonal Skills
3.Ready to work in Rotational Shift
Key Responsibilities and Duties:-
Answer ACD calls related to technical issues of the users ranging from local desktop to applications and AV requirements. Respond to email and SRS requests for audio conference bookings.
Act as conference operator for high profile calls.
First line trouble shooting if problems are reported using diagnostic techniques.
Translate user requirements to system for event execution.
Resolve booking issues and ensure latest information is made available for event setup.
Remote setup and tear down of Audio Visual events including VCs as per the user requirements.
Supporting the client in the use of AV Systems.
Supporting Video Conferencing calls.
Liaising with stakeholders to ensure successful execution of events
Co-ordinate preventative maintenance to AV equipment.
Troubleshoot AV / Event related issues during set up or during the actual call, as and when it arises
Escalation when problems persist.
Promote and adhere to the Companys policy and procedures.
Running metric reports
Any other responsibilities as requested by the lead and / or any designated member from the team.
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a $440 million IT company, Collabera’s client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to succeed in an increasingly competitive marketplace. With over 6500 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
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08-12-2016 , 09-12-2016