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Coalition Development Systems India Pvt Ltd Walk-In B.Sc, BCA freshers 2016 for Technical Support at Navi Mumbai

Coalition Development Systems India Pvt Ltd Walk-in interview for fresher’s on 8th January 2016 for Technical Support at Navi Mumbai. B.Sc, BCA graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Coalition Development Systems India Pvt Ltd Walk-In B.Sc, BCA freshers 2016 for Technical Support at Navi Mumbai. Candidates who have completed B.Sc, BCA can apply for this job from Coalition Development Systems India Pvt Ltd.

Job Details:

Company Name: Coalition Development Systems India Pvt Ltd
Qualification: B.Sc, BCA
Job Post Name: Technical Support
Experience: 0 – 2 yrs
Job Location: Navi Mumbai
Salary: 2,00,000 – 2,50,000 P.A
Total No of Vacancy: NA
Website: http://www.coalition.com

Job Description:

Responsibilities :-
Front line client interaction to provide support in resolving tool related data and technology related queries , to the end users satisfaction
Monitor, log and respond quickly and effectively to requests received through the platform and/or phone
Pass on the request to wither the wallets or the technology team and liaise closely with the relevant team to ensure resolution with agreed TAT
Assist with on boarding of new users
Document internal procedures
Report and timely escalate recurrent issues
Timely upload wallets data on the CAP tool.
Ensure CAP tool is fully up to date at all times
Obtain client feedbacks and make recommendations to meet or exceed client needs
Generate client service reports for management
Develop best practices to improve service quality and productivity
Notify customers about new product developments and enhancements
Maintain appropriate turnaround time on incoming items (e.g., 24 hours for checks)
Performs software testing to ensure quality

Candidate Profile:

Skill sets :-
Good understanding of computer applications and ability to quickly grasp nuances of the ever evolving analytics platform
A minimum of graduate degree or equivalent
Ability to work in shifts
Excellent verbal, written communication skills and good listening skills
Ability to stay calm under pressure
Strong sense of urgency to complete work quickly and accurately and ability to work independently and multi task
Only Male candidates need to apply

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

When companies need to understand their clients and prospects benchmark their competitive environment or better manage their internal talent, they turn to Coalition.
Formed in 2002, we are a young, dynamic high growth company firmly established as a premium brand in the financial services markets. We deliver deep analytical research on market peers, revenue opportunities, overall market size and conditions and the human capital and technology assets that enable and inform the strategy of high-margin, fast-moving, opaque businesses.
In your role you will provide a unique offering of intelligence driven solutions, underpinned by bespoke technology, that maps marketplaces, including companies, professionals, products, and the relationships between them which allow financial institutions to make key strategic decisions ahead of their competitors.

Walk-In Venue Details:

Walk-In Date :- 8th January 2016
Walk-In Time :- 10 AM

Walk-In Address:- Unit 2, 5th Floor, Bldg. 5 & 6 Mindspace SEZ, Thane, Belapur Rd, Airoli, Navi Mumbai, Maharashtra – 400708, India

Register here

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