Any Graduate, Any Postgraduate Fresher’s required for the position Desktop Support / field Engineer in CMS IT SERVICES PRIVATE LIMITED at Vasco Da Gama. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CMS IT SERVICES PRIVATE LIMITED Hiring Any Graduate, Any Postgraduate freshers 2016 for Desktop Support / field Engineer at Vasco Da Gama. Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from CMS IT SERVICES PRIVATE LIMITED.
Company Name: CMS IT SERVICES PRIVATE LIMITED
Qualification: Any Graduate, Any Postgraduate
Job Post Name: Desktop Support / field Engineer
Experience: 0 – 2 yrs
Job Location: Vasco Da Gama
Total No of Vacancy: NA
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes.
Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable time frame.
Provide initial assessment of urgency and business impact on all support calls.
Manage service requests, software installations, new computer setups, upgrades, etc .
Record incident resolutions in the Help Desk tool.
Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
Support the following technologies: Microsoft Office 2007 products – Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, networked copiers, NIC’s, basic LAN/WAN connectivity and others as assigned.
Monitor daily backups.
Ability to work independently and in a team environment.
Ability to communicate well with internal and external contacts.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
CMS is a Blackstone portfolio company which manages 278Bn+ USD worth Assets Globally and we at CMS Info Systems are focused in delivering emerging technologies for the global customers. Globally Blackstone group companies have more than Six Hundred Thousand (600,000 i.e. 6 Lakh) Employees put together and we at India account for 5000+ of them. Within IT services, CMS Info Systems provides IT Infrastructure and Application Support Services to more than 300 Customers in India including Banks, Corporates and Government Customers. Currently as a part of our Transformation Journey, CMS Info Systems would focus heavily on Microsoft Platform and Emerging Technologies like Mobility, Analytics, Cloud based Solution Framework Development . Unlike conventional Application Services and Support Organization, opportunities for you at CMS would include working with our Global set of Customers on latest Technology Platforms (e.g. Apps Modernisation and Development, SQL Analytic, HTML5, SharePoint 2013, Yammer, Microsoft Azure and other ISV Solutions), working with, leading and growing multi geo location teams. Our development Centres are in Bangalore and Mumbai. Mumbai one being the larger one.
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