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Citibank Walk-In Any Graduate freshers 2016 for customer Service Inbound Voice Process at Mumbai

Citibank Walk-in interview for fresher’s on 22nd June – 8th July 2016 for customer Service Inbound Voice Process at Mumbai. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria.Citibank Walk-In Any Graduate freshers 2016 for customer Service Inbound Voice Process at Mumbai. Candidates who have completed Any Graduate can apply for this job from Citibank.

Job Details:

Company Name: Citibank
Qualification: Any Graduate
Job Post Name: customer Service Inbound Voice Process
Experience: 0 – 3 yrs
Job Location: Mumbai
Salary: NA
Total No of Vacancy: 5
Website: http://www.Citibank.com

Job Description:

Displaying complete onus to the customers query/problems
Delivering service with requisite Courtesy and Accuracy
Nil Defects (100% adherence to product and process)
Ensuring Nil Customer complaints
Ensuring excellent SLS scores
Escalating/highlighting customer problem incidences
Adherence to service and sales compliance
Cross Selling/upselling on set products (assets and liabilities products)
Ensuring Process efficiency by achieving set targets of call quality

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Citibank India is an Indian private sector bank headquartered in Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial services corporation headquartered in New York City, United States. The Indian Headquarters are at Bandra Kurla Complex, a hub for multinational corporations in Mumbai.

Crack Citibank Interview. Read All Questions Here

 

Walk-In Venue Details:

Walk-In Date :- 22nd June – 8th July 2016
Walk-In Time :- 10 AM

Walk-In Address:- Citibank, B6 Building(North Wing),7th Floor Nirlon Knowledge Park, Next to HUB Mall, Goregaon East, Mumbai-400063

Register here

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