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Citibank hiring Freshers 2015 Batch – Any Graduate, MBA/PGDM on at Chennai

Citibank Hiring Any Graduate, MBA/PGDM freshers 2015 for Processing Officer at Chennai.  Candidates who have completed Any Graduate, MBA/PGDM can apply for this job from Citibank.

Job Details:

Company Name: Citibank
Qualification: Any Graduate, MBA/PGDM
Job Post Name: Processing Officer
Experience:0 – 3 yrs
Job Location: Chennai
Salary: NA
Industry: Banking / Financial Services / Broking

Job Description:

        1. GCG Operations Support
        2. Role Outline/Job Summary
        3. Account Investigator 3:
        4. Performs Account Investigator 2 duties, plus deals with large business accounts
        5. Utilizes computer system to investigate disputes and resolves complex issues
        6. Responds to customers in writing or verbally
        7. Acts as coach and trainer to new employees
        8. Relied on for system testing projects because of technical proficiency
        9. Works under limited supervision
        10. May support an expansive array of products/services
        11. Demonstrates technical/administrative expertise
        12. Applies specialized functional skills and basic knowledge including underlying professional/technical principles or standards, which are well-defined
        13. Understands how duties relation with others in the team/unit and how the unit integrates with others in accomplishing the work of the function
        14. Business/ Department Objectives: Involved with handling all internal and external customer questions and queries
        15. Core Responsibility: To research and accurately resolve investigation cases within designated timeframes
        16. Day-to-Day Responsibilities: Ensure that clients are not negatively impacted by service delays
        17. Financial/ Budgetary: Responsible for accurate and timely processing of any financial transactions applicable to the specific investigation case
        18. Individual Contributor (IC)/Managerial: Individual Contributor

Eligibility Criteria:

        1. 0-3 years experience in banking operation, operational process management; prior work experience in a related job that would provide a good understanding of activities, policies, procedures and concepts of the work area
        2. Should have good comprehension skills & be attentive to details
        3. Excellent written and spoken English skills
        4. Should be able to make sound decisions based on information on hand
        5. Customer-focused
        6. Demonstrated strengths across risk/controls and client excellence

Selection/Interview process:

        1. Aptitude Test
        2. Technical and HR Interview

Document Required (Original and Photocopies):

        1. SSC Marksheet
        2. HSC/Diploma Marksheet
        3. Graduation & Post Graduation all years’ mark sheets
        4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
        5. 2 photographs
        6. Resume

Company Profile

Wherever people come together to imagine something, create something, build something, we’re there to help make it real. For over 200 years. Around the world.

Drawing on our global experience and 200-year history, Citi works tirelessly to provide consumers, corporations, governments, and institutions with innovative banking solutions that are simple, creative and responsible. Our goal is to deliver products and services that exceed expectations and help customers confidently achieve their goals today and in the future.

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