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Citibank Hiring Bachelor’s Degree freshers 2017 for Customer Service

Bachelor’s Degree Freshers required for the position Customer Service in Citibank. Interested and eligible candidates who have strong skill on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.

Citibank Hiring Bachelor’s Degree freshers 2017 for Customer Service. Candidates who have completed Bachelor’s Degree can apply for this job from Citibank.

Key Highlight About the Recruitment Notification:
Company Name Citibank
Vacancy Name Customer Service
Education Requirement Any Bachelors Degree
Experience Freshers
Job Location Chennai
Salary Not Mentioned
Total No Of Vacancy Not Mentioned
Company Website http://www.citibank.com

Eligibility & Details:
Customer Service:

Candidates can Get the Customer Service Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Service
Total Vacancy: Not Mentioned
Education required: Bachelor’s Degree
Job Description:

  • Displaying complete onus to the customers query/problems
  • Delivering service with requisite Courtesy and Accuracy
  • Nil Defects (100% adherence to product and process)
  • Ensuring Nil Customer complaints
  • Ensuring excellent SLS scores
  • Escalating/highlighting customer problem incidences
  • Adherence to service and sales compliance
  • Cross Selling/upselling on set products (assets and liabilities products)
  • Ensuring Process efficiency by achieving set targets of call quality
Candidate Profile :

Skills:

  • Excellent written and oral communication
  • Passions towards service
  • Enthusiastic and self-motivated
  • Ability to work in a dynamic environment
  • Good Comprehension Skills
  • Team player with a positive attitude
Last Date to Apply Online : 30/12/2016
Company Profile :

Citibank began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions. Citi helped lay the foundation of the Indian software industry by establishing Citicorp Overseas Software Ltd. and Iflex Solutions Ltd.; it pioneered the ITES industry in financial services through Citigroup Global Services Ltd. (CGSL). Oracle acquired Iflex in 2005 and CGSL was acquired by Tata Consultancy Services in 2008. Citi India added two more green certified buildings to its office premises in 2012, and in 2013 moved its headquarters to The First International Financial Centre (FIFC), a world-class environmentally friendly building. In addition, Citi India, through its network of Citi Service Centres, has been a leading offshoring unit for Citigroup globally, providing employment opportunities in the areas of technology, processing, analytics and financial processes.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Please Read Questions Asked in Citibank Interview Before Attending Interview.
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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