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Citibank Hiring Any Graduate freshers 2016 for Customer Service Inbound Voice Process at Gurgaon

Any Graduate Fresher’s required for the position Customer Service Inbound Voice Process in Citibank at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.

Citibank Hiring Any Graduate freshers 2016 for Customer Service Inbound Voice Process at Gurgaon. Candidates who have completed Any Graduate can apply for this job from Citibank.

Key Highlight About the Recruitment Notification:
Company Name Citibank
Vacancy Name Customer Service Inbound Voice Process
Education Requirement Any Graduate
Experience 0 – 3 yrs
Job Location Gurgaon
Salary NA
Total No Of Vacancy NA
Company Website http://www.Citibank.com

Eligibility & Details:
Customer Service Inbound Voice Process:

Candidates can Get the Customer Service Inbound Voice Process Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Service Inbound Voice Process
Total Vacancy: NA
Education required: Any Graduate
Job Description:

  • Displaying complete onus to the customers query/problems
  • Delivering service with requisite Courtesy and Accuracy
  • Nil Defects (100% adherence to product and process)
  • Ensuring Nil Customer complaints
  • Ensuring excellent SLS scores
  • Escalating/highlighting customer problem incidences
  • Adherence to service and sales compliance
  • Cross Selling/upselling on set products (assets and liabilities products)
  • Ensuring Process efficiency by achieving set targets of call quality
Candidate Profile : NA
Last Date to Apply Online : 20 Oct 2016
Company Profile :

Citibank India is an Indian private sector bank headquartered in Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial services corporation headquartered in New York City, United States. The Indian Headquarters are at Bandra Kurla Complex, a hub for multinational corporations in Mumbai.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Check the Latest Interview Questions of Citibank here 

 

Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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