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Cisco Systems hiring CPE Partner Experience Advisor

Apply sound judgment in managing stakeholders expectations using the One Cisco approach & collaborate with various business functions within Cisco such as (but not restricted to) Sales, Manufacturing, Logistics, Channels, Sales & Commercial Finance, Sales Operations, Global Tax & Customs, Collections and Global Operations

Provide Right Touch Operations support across Sales Forecasting, Pre-Sales (Quoting), Order management and order fulfillment support to key stakeholders (both internal and external)
Adopt the best order management practices by evangelizing with team members within APCJ-CPE
Thorough understanding of the true meaning of Customer and ability to provide unparalleled customer service to increase Customer Satisfaction
Develop and maintain healthy working relationships with key stakeholders whom the incumbent shall support
Ability to Collaborate with peers across the world, navigate through organizational dynamics to ensure customer requirements are met in a timely manner
Liaise with Cisco executives in addressing escalations; candidate should have the ability to communicate with confidence to Senior Cisco execs.

Skills and Experience:
B-School degree (Preferred) & Prior work experience
Good verbal/written communications skills (English)
Ability to learn fast and function in a deadline-driven environment
Must be a team player with a customer centric attitude and be able to multitask when the situation demands (includes collaboration in different time zones)
Good relationship management skills
Proficiency in MS Office, Word and Excel (Advanced excel preferred)
Order Management/ Supply Chain knowledge/experience would be an advantage
Knowledge of SFDC, Oracle suites, BI tools will be an advantage
Prior experience in a similar role with a OEM will be a plus

QUALIFICATION CRITERIA

Experience             : 0 to 1 yrs
Salary                      : Not specified
Job Location          : Bangalore
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : Cisco Systems (India) Private Limited
Company Address : NA
Company Profile    : Cisco Systems, Inc. is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Networks are an essential part of business, education, government and home communications today and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage.

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