Cisco Hiring BE/B.Tech, Any Degree freshers 2015 for Customer Service Representative at Bangalore

BE/B.Tech, Any Degree Fresher’s required for the position Customer Service Representative in Cisco at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Cisco Hiring BE/B.Tech, Any Degree freshers 2015 for Customer Service Representative at Bangalore. Candidates who have completed BE/B.Tech, Any Degree can apply for this job from Cisco.

Job Details:

Company Name: Cisco
Qualification: BE/B.Tech, Any Degree
Job Post Name: Customer Service Representative
Experience: Freshers
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA

Job Description:

Provides Customer account support in line with customer segmentation offerings
Contributes to Cisco Sales productivity by reducing Account Managers’ administrative workload
Support Customers and Sales on pre-book to post-booking activities
Develops strong overview and drives Process, Tool and business flow improvements
Identifies Customer and Sales Process, Tools and Training opportunities.
Engages and represents Customers and Sales with cross-functional teams
Attends weekly Sales Commit calls, keep track and obtain early business visibility
Maintains a set of projects and initiatives which require cross functional partnerships
Maintains high levels of Customer and Sales satisfaction levels
Supports Customer and Sales Key performance indicators and metrics improvement initiatives

Candidate Profile:

Candidates should possess B.E/B.Tech/Any degree from a recognised university.
Excellent ENGLISH written and spoken (essential)
Proficiency in any other European language (advantageous)
Strong verbal and written communication skills (essential)
Intermediate level Excel e.g. trending analysis, reporting etc (essential)
Strong interpersonal and relationship skills
High levels of customer orientation and service excellence
Efficient collaboration skills with internal / external customers and cross functional teams
Ability to prioritize work capacity
Excellent problem solving and decision making skills
“Can do” attitude, proactive engagement, solutions seeking & team player in global environment
Open to change and goal driven

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Cisco (NASDAQ: CSCO) enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company’s inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies.

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