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Cik Telecom India Pvt. Ltd Walk-In Any Graduate freshers 2016 for Technical Support Representative at Gurgaon

Cik Telecom India Pvt. Ltd Walk-in interview for fresher’s on 10th February to 16th February 2016 for Technical Support Representative at Gurgaon. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Cik Telecom India Pvt. Ltd Walk-In Any Graduate freshers 2016 for Technical Support Representative at Gurgaon. Candidates who have completed Any Graduate can apply for this job from Cik Telecom India Pvt. Ltd.

Job Details:

Company Name: Cik Telecom India Pvt. Ltd
Qualification: Any Graduate
Job Post Name: Technical Support Representative
Experience: 0 – 2 yrs
Job Location: Gurgaon
Salary: 1,50,000 – 2,00,000 P.A
Total No of Vacancy: 12
Website: http://www.ciktel.com

Job Description:

Duties and Tasks/Essential Functions :-
Deliver service and support to end-users using and operating automated call distribution phone software
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Working knowledge of networking, DLS, VDSL, VOIP, Cable internet, Router, switch, Sip configuration
Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.

Candidate Profile:

Skill and Knowledge Qualifications:
Proper phone etiquette;
Ability to speak and write clearly and accurately;
Demonstrated proficiency in typing and grammar;
Knowledge of customer service principles and practices;
Effective listening skills and Multi-tasking capabilities;
Willingness to co-operate with others and work to the greater good

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

CIK Telecom was founded in 2003 in Toronto, Canada, emerging from the advanced technologies and research from Onet System Inc., a leading consulting company in Canada specializing in telecommunications. CIK employs more than 300 staff with offices located in Canada, United States, China, Vietnam, and India. We have local support centres in each of the major cities in Canada. CIK is registered as a licensed carrier with the CRTC (Canadian Radio-Television and Telecommunications Commission) since 2003.

Walk-In Venue Details:

Walk-In Date :- 10th February to 16th February 2016
Walk-In Time :- 1 pm – 7 pm

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