Any Degree Fresher’s required for the position Service Desk-Junior Programmers in CGI at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CGI Hiring Any Degree freshers 2015 for Service Desk-Junior Programmers at Bangalore. Candidates who have completed Any Degree can apply for this job from CGI.
Company Name: CGI
Qualification: Any Degree
Job Post Name: Service Desk-Junior Programmers
Job Location: Bangalore
Total No of Vacancy: NA
Respond to requests for technical assistance by following prescribed procedures.
Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software and network-related incidents Log all contacts and document all the activities and results accurately and completely within the incident management tool.
Assign unresolved tickets to the appropriate support team.
Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
Identify and escalate tickets requiring urgent attention and action.
Stay current with system information, changes and updates.
Candidate should possess any degree from a recognised university.
Diagnostics & Resolution
Performs Well Under Pressure
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
At CGI, we’re committed to helping all of our stakeholders succeed. Our 69,000 professionals in 40 countries across the Americas, Europe and Asia Pacific provide end-to-end IT and business process services that facilitate the ongoing evolution of our clients’ businesses. CGI is committed to helping our clients achieve their business goals; to providing our professionals with rewarding careers; and to offering shareholders superior returns over time. At CGI, we are in the business of delivering results.
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