Any Degree Fresher’s required for the position Service Desk Analyst in CGI at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. CGI Hiring Any Degree freshers 2015 for Service Desk Analyst at Bangalore. Candidates who have completed Any Degree can apply for this job from CGI.
Company Name: CGI
Qualification: Any Degree
Job Post Name: Service Desk Analyst
Job Location: Bangalore
Total No of Vacancy: NA
Candidate should possess any degree from a recognised university.
Should have excellent Communication skills
Should be strong in Technical areas-Troubleshooting on Windows OS, Printer, Outlook configurations and Active Directory
Providing a positive image of the company through your role as the first point of contact with customers
To ensure that all is work carried out in accordance with ITlL Incident Management guidelines
Log calls via the appropriate call logging system and provide a high level of technical fix.
Complete courtesy call backs to the customer where required
Add value to your team environment by being enthusiastic and maintaining a Positive attitude.
To achieve all team and personal performance goals as defined by the company
Ensure calls returned to DESK are reassigned without delay
Monitor related calls
Monitor ‘open’ incident calls.
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
CGI, we’re committed to helping all of our stakeholders succeed. Our 69,000 professionals in 40 countries across the Americas, Europe and Asia Pacific provide end-to-end IT and business process services that facilitate the ongoing evolution of our clients’ businesses. CGI is committed to helping our clients achieve their business goals; to providing our professionals with rewarding careers; and to offering shareholders superior returns over time. At CGI, we are in the business of delivering results.
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