CeX WeBuy Entertainment Pvt. Ltd Walk-in interview for fresher’s on 20 May 2016 for Customer Care Associate – Non Voice at Mumbai. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. CeX WeBuy Entertainment Pvt. Ltd Walk-In Any Graduate freshers 2016 for Software Engineer at Mumbai. Candidates who have completed Any Graduate can apply for this job from CeX WeBuy Entertainment Pvt. Ltd.
Company Name: CeX WeBuy Entertainment Pvt. Ltd
Qualification: Any Graduate
Job Post Name: Customer Care Associate – Non Voice
Experience: 0 – 3 yrs
Job Location: Mumbai
Salary: 3,00,000 – 4,00,000 P.A
Total No of Vacancy: NA
Job Responsibilities :-
Provide accurate and timely responses to CeXs customers via email and/or Social Media platforms.
Respond to customer inquiries by properly understanding the inquiry and providing a suitable response in keeping with the companys policies.
Communicate with internal & external departments to resolve customer contacts.
Escalate potential issues to line managers & stakeholders.
Maintain knowledge of team processes and procedures
Key Competencies :-
Strong communication skills
Problem analysis and solving
Ability to show initiative and be proactive.
Strong planning and organisational skills.
Customer service experience.
High standard of English writing.
Strong analytical skills.
Product knowledge would been beneficial but not essential.
Freshers are also welcome
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Founded in 1992, CeX is a leading UK based retail chain having operations in multiple territories across globe with strong foothold in the domain for the past 2 decades. Serving customers through more than 400+ stores in the UK, US, Spain, Ireland, Australia, Portugal, India, Netherlands, Poland, Mexico and Italy with a manpower strength of over 3500+ employees. We trade games, blurays, gadgets, mobile phones, computing products, and flat panel technology, providing a unique 2-way service.
Walk-In Venue Details:
Walk-In Date :- 20 May 2016
Walk-In Time :- 11:30am to 7:30pm
Walk-In Address:- CeX WeBuy Entertainment Pvt.Ltd, B-1, Ground Floor, Todi Estate
Sunmill Compound, Lower Parel, Mumbai.
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