CapGemini Walk-In Any Graduate freshers 2016 for Service Desk at Ghaziabad, UP

CapGemini Walk-in interview for fresher’s on 2nd June 2016 for Service Desk at Ghaziabad, UP. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. CapGemini Walk-In Any Graduate freshers 2016 for Service Desk at Ghaziabad, UP. Candidates who have completed Any Graduate can apply for this job from CapGemini.

Job Details:

Company Name: CapGemini
Qualification: Any Graduate
Job Post Name: Service Desk
Experience: Freshers
Job Location: Ghaziabad, UP
Salary: NA
Total No of Vacancy: NA

Job Description:

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
Meet customer requirements through first contact resolution
Clarify customer requirements
probe for and confirm understanding of requirements or problem
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy

Candidate Profile:

Desired Skills :-
Should have excellent communication and English speaking skills
Should have good interpersonal skills and ability to perform under pressure
Basic computing skills
Willing to work in a Technical voice process in a 24/7 environment

Qualification & Criteria :-
Candidates must be graduating in 2016.
10th and 12th – 60% & Above
Graduation ( Aggregate of all semesters till now) – 55% & Above
Should have no gaps in education
Candidates must be open to relocate to any location and work in night shifts
Candidates should be ready to execute 2 year service agreement
Candidates must be available to join immediately
Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Walk-In Venue Details:

Walk-In Date :- 2nd June 2016
Walk-In Time :- 9:45 AM

Walk-In Address:- Inderprastha Engineering College, Plot No. 63, Site IV, Sahibabad Industrial Area, Ghaziabad-UP, Delhi-NCR Region

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