Capgemini Hiring Any Graduate freshers 2015 for Service Desk at Mumbai

Any Graduate Fresher’s required for the position Service Desk in Capgemini at Mumbai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Capgemini Hiring Any Graduate freshers 2015 for Service Desk at Mumbai. Candidates who have completed Any Graduate can apply for this job from Capgemini.

Job Details:

Company Name: Capgemini
Qualification: Any Graduate
Job Post Name: Service Desk
Experience: 0 – 2 yrs
Job Location: Mumbai
Salary: NA
Total No of Vacancy: NA

Job Description:

Provide level 1 support by picking the phone calls& support for logging, tracking, Resolution and reporting of help desk incidents and service requests.
The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
Should also provide accelerated response to the executive users within the customer organization..

Candidate Profile:

Must have updated back-end of knowledge base of most common desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc.
Highest Qualification : Any graduate, diploma holder(No undergraduates)
Please refer all your candidates on REFERSMART portal.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Capgemini in India is over 50,000 people strong across 9 cities (Mumbai, Delhi, Bangalore, Hyderabad, Pune, Kolkata and Chennai – Trichy and Salem). A pioneer in the IT industry, Capgemini has over 45 years of global expertise collaborating with leading corporations and now brings the Consulting, Technology and Outsourcing experience to India. With dedicated teams to service the local markets, Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities, Manufacturing, Telecom and Financial Services sectors and help them advance in their respective industries.

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