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BSS Walk-In Any Graduate, B.Tech/B.E, Any Post Graduate freshers 2015 for Associate/Senior Associate at Noida

BSS Walk-in interview for fresher’s on 14Th October – 15th October 2015 for Associate/Senior Associate at Noida. Any Graduate, B.Tech/B.E, Any Post Graduate graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria.BSS Walk-In Any Graduate, B.Tech/B.E, Any Post Graduate freshers 2015 for Associate/Senior Associate at Noida. Candidates who have completed Any Graduate, B.Tech/B.E, Any Post Graduate can apply for this job from BSS.

Job Details:

Company Name: BSS
Qualification: Any Graduate, B.Tech/B.E, Any Post Graduate
Job Post Name: Associate/Senior Associate
Experience: 0 – 5 Years
Job Location: Noida
Salary: NA
Total No of Vacancy: NA
Website: https://barclayssharedservies.com

Job Description:

Key Accountabilities
Handle customer requests with the support of clearly defined scripts and processes
Adhere to the Service Level Agreements specified by the client / process
Ensure adherence to time schedules
May have the authority to release and verify funds across a variety of systems used by the department
Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary
Responsible for the management of own daily workload, to ensure telephone enquiries / queries are dealt with in an efficient and knowledgeable manner to meet the demands of the business grades of service
Ensuring that all unresolved cases / queries are allocated to the respective areas
Responsible for identifying potential loss situations promptly escalating to the relevant areas to minimise the risk to the business and the customer
Adhere to organizational wide information security policies and procedures
Assist Team Manager / Process Expert in administration of the section, including organising workflow, queue management and query resolution.

Skills
Effective communication skills
Active listening skills
Minimum B2 12 English Language Fluency (CEF)
High customer focus and ability to address customer needs effectively
Ability to work in shifts
MS Office Applications (preferably, Excel, word & PowerPoint)

Candidate Profile:

UG – Any Graduate – Any Specialization, B.Tech/B.E. – Any Specialization
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Doctorate Not Required

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

BSS is a 100% subsidiary of Barclays Bank PLC, which is a leading global financial services group, with a strong presence in Europe, the USA, Africa and Asia. Barclays has over 155,000 colleagues worldwide and has a global customer base of over 48 million. BSS is a key part of the global vision for Barclays and provides operations support & services to businesses within Global Retail Banking and Barclay’s Corporate.

Walk-In Venue Details:-

Walk-In Date :- 14th October to 15th October
Walk-In Time :- 12 PM

Walk-In Address:- Unitech Infospace Park, 6-10th Floor, Tower-1, Block-B, Plot-2, Sector-62, Noida 201301

Register here

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