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AXA Assistance India Private Limited Walk-In Any Graduate freshers 2016 for Customer Care Executive at Noida

AXA Assistance India Private Limited Walk-in interview for fresher’s on  15th – 16th Sep 2016 for Customer Care Executive at Noida. Any Graduate candidates can attend the walk-in interview for the Customer Care Executive Role. Grab the great job opportunity to kick start your career as a fresher. Before attend the walk-in interview, Candidates should go through the Job Profile, Qualification, Job Description etc., clearly given below.

AXA Assistance India Private Limited Walk-In Any Graduate freshers 2016 for Customer Care Executive at Noida. Candidates who have completed Any Graduate can apply for this job from AXA Assistance India Private Limited .

Key Highlight About the Recruitment Notification:
Company Name AXA Assistance India Private Limited
Vacancy Name Customer Care Executive
Education Requirement Any Graduate
Experience 0 – 2 yrs
Job Location Noida
Salary RS. 2,00,000 – 3,00,000 P.A
Total No Of Vacancy 01
Walk – In Date  15th – 16th Sep 2016
Venue A-26, Sector 16, Noida – 201301, Uttar Pradesh, India.
Company Website

Eligibility & Details:
Customer Care Executive:

Candidates can Get the Customer Care Executive Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Care Executive
Total Vacancy: 01
Education required: Any Graduate
Job Description:

  • The Customer Care Executive/Operations Coordinator is accountable for ensuring the delivery of the whole range of assistance services on a 24×7 basis to our clients as well as providing support to the Operations Manager on project implementation.
  • As a member of the operations team, the Coordinator will be a first point of contact for the Customers, Service Providers and Colleagues from other Alarm Centers.
  • To ensure continuity of services to AXA ASSISTANCE clients by manning the telephone and other communication systems in the manner described in the AXA ASSISTANCE procedures according to client requirements.
  • To document all matters related to each request for assistance using the forms and systems made available by the company to ensure continuity and consistency of service 24 hours a day.
  • To organize medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other AXA ASSISTANCE alarm centers.
  • To take Road side assistance calls, and allocating nearest authorized service provider to provide road side case.
  • To contribute to the financial viability of the company by providing the billing department with updated billing instructions, by providing the accounts department with relevant information on services providers/correspondents used and by securing payment prior to delivery of services to non-members.
  • To maintain a conducive environment in the alarm centre for the delivery of 24 hour services.
  • To provide mentoring to new starters to ensure their successful integration into the team.
  • To provide duty management in the absence of the Operations Manager
  • To own and manage specific customer cases and programs assigned.
  • To work closely with the Medical Department to ensure that all medical cases are handle efficiently and effectively.
  • To support shift leaders to achieve target service delivery and financial goals. (senior coordinators are shift leaders as well)
  • To take all calls for private case requests and present the quotation to the customer.
  • To update excel sheet with the cases.
  • To provide support to the Operations Manager on a range of projects, including process improvements or software implementation.
Candidate Profile : NA
Venue:A-26, Sector 16, Noida – 201301, Uttar Pradesh, India.
Walk-In Date: 15th – 16th Sep 2016
Walk-In Time :10 AM
Company Profile :

As a global emergency response specialist and a wholly-owned subsidiary of the AXA Group, AXA Assistance operates through 4 Business Lines spanning the full range of skills offered by the company: Vehicle, Travel, Health and Home. Combined with its international presence and strong regional roots, this agile, responsive structure allows AXA Assistance to develop and grow in tune with the expectations of its customers. Historically dedicated to vehicle assistance and medical support in an emergency context, AXA Assistance is now diversifying its expertise to meet your daily service requirements.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
Walk-in Details:

Walk- In Date : 15th – 16th Sep 2016

Walk-In Address:- A-26, Sector 16, Noida – 201301, Uttar Pradesh, India.

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