B Com, BBA, BA, BCA, BHM Fresher’s required for the position Customer Support Specialist in Aon Hewitt at Delhi/NCR. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Aon Hewitt Hiring B Com, BBA, BA, BCA, BHM freshers 2015 for Customer Support Specialist at Delhi/NCR. Candidates who have completed B Com, BBA, BA, BCA, BHM can apply for this job from Aon Hewitt.
Company Name: Aon Hewitt
Qualification: B Com, BBA, BA, BCA, BHM
Job Post Name: Customer Support Specialist
Experience: 0 – 2 yrs
Job Location: Delhi/NCR
Total No of Vacancy: NA
We are looking for smart professionals with a great attitude to make every single client interaction delightful.
Roles and Responsibilities:
Customer Service through calls, chats & e-services
Ensure timely and accurate service delivery at defined productivity levels
Execute issue /query resolution and ensure proper documentation & follow-up
Ensure adherence to Client Service Level Agreements (SLAs)
Identify, share and support operational improvements
Knowledge & Experience:
Graduate in any discipline* (aggregate marks of >=50% with no gaps / failure throughout graduation)
No B.E., B.Tech, M.Tech, MCA,MBA
Excellent verbal and written communication skills.
Work experience of 0-24 months (experience in voice process / customer service preferred)
Customer service orientation.
Basic computer operating skills (MS- Office applications)
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
Aon Hewitt is a global outsourcing and consulting firm delivering a complete range of human capital management services to companies, including HR and Benefits Outsourcing, HR Strategy and Technology, Health Care, Organizational Change, Retirement & Financial Management and Talent & Reward Strategies.
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