Anunta Technology Management Services Ltd Walk-in interview for fresher’s on 4th April – 8th April 2016 for IT Helpdesk at Mumbai. Any Graduate, Any Postgraduate graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Anunta Technology Management Services Ltd Walk-In Any Graduate, Any Postgraduate freshers 2016 for IT Helpdesk at Mumbai. Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from Anunta Technology Management Services Ltd.
Company Name: Anunta Technology Management Services Ltd
Qualification: Any Graduate, Any Postgraduate
Job Post Name: IT Helpdesk
Experience: 0 yrs
Job Location: Mumbai
Salary: 1,00,000 – 2,00,000 P.A
Total No of Vacancy: 15
Roles & Responsibilities:
Work closely with Corporate Individual/Technology team and Operations/Clients.
Tagging Incidents / Service Request and recording.
Answer calls for inbound internal technical issues.
Strictly adhere to the escalation process and inculcate best practices.
Interact with client & technology team to get tech issues resolved.
Troubleshoot customers issues over the Phone system.
Structuring or classifying multiple pieces of information and develop troubleshooting approach.
Ensure end to end follow up is practiced on Incidents.
Applicant should be willing to take initiatives and ownership of issues and drive it to closure.
Educate the customer regarding the PC maintenance.
Adherence to accuracy and quality in output delivery.
Ready to work in a 24*7 environment across shifts.
Excellent Communication Skills (Interpersonal, Verbal & Written).
Team Player and Quick Learner.
Committed & responsible.
Decision making ability.
Analytical and problem solving.
Proficiency in MS Office (PowerPoint, Excel & Word).
Flair and zeal for Job.
Ability to understand the IT related issues.
Ability to understand the end to end process.
Customer centric orientation.
Excellent opportunity for freshers who are willing to learn and explore IT industry
Must have excellent communication skills
Ready to work in rotational shifts
Ready to work in a 24*7 environment
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Anunta is a fast growing next-generation IT Infrastructure Management Services (IMS) company that has pioneered some new and innovative services in the virtualization space. Founded in 2011, Anunta is promoted by Ananda Mukerji, founding CEO of Firstsource Solutions, a global BPO with over 26,000 employees, and Sanjiv Dalal, ex-CTO Firstsource Solutions and is funded by Bessemer Venture Partners, a leading Silicon Valley Venture Capital fund. Early mover in a $18 billion Client Virtualization market Anunta already has leading Indian companies as clients.
Anunta offers the best of both worlds: the energy, dynamism and learning of a start-up and the stability and professionalism of an established company. The experienced management team has worked together for over a decade. If you are an energetic, dynamic individual who is happy to get immersed in diverse projects, willing to walk the extra mile in a fast-paced, meritocratic work environment that will challenge you look no further. Springboard your career and be a part of the most interesting & in-demand market: Cloud. We’re building a top class team that takes pride in delivering exceptional customer service. Be a part of this exciting journey.
Walk-In Venue Details:
Walk-In Date :- 4th April – 8th April 2016
Walk-In Time :- 10 AM
Walk-In Address:- Level 2, Block 6, Nirlon Knowledge Park, Off Western Express Highway, Goregaon East, MUMBAI, Maharashtra, India 400063.