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American Express India Hiring Any Graduate freshers 2015 for Credit Specialists at Gurgaon

Any Graduate Fresher’s required for the position Credit Specialists in American Express India at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. American Express India Hiring Any Graduate freshers 2015 for Credit Specialists at Gurgaon. Candidates who have completed Any Graduate can apply for this job from American Express India.

Job Details:

Company Name: American Express India
Qualification: Any Graduate
Job Post Name: Credit Specialists
Experience: 0 – 5 yrs
Job Location: Gurgaon
Salary: NA
Total No of Vacancy: 14
Website: http://www.AmericanExpressIndia.com

Job Description:

Job responsibilities:-

Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling
Grow and nurture customer relationships on every interaction that results in measurable Customer value
Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals.
Document necessary account information and offer custom solutions that benefit the customer.
Balance customer interests with the interests of American Express.

Candidate Profile:

Experience Required:
Prior work experience in collections required.
Candidates with prior experience on platforms such as triumph / legacy screens would be preferred.

Skills Required:
Ability to analyze and interpret data in a systematic meaningful manner. Proven analytical and problem solving skills with a strong attention to detail.
Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
Ability to evaluate card members financial and account data to make sound business decision.
Analytical mind & attention to detail.
Strong interpersonal, communication and listening skills. Excellent negotiation skills.
Demonstrated consultative experience, ability to influence, resourceful.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

We are a global services company and the world”s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide-combined with our leading edge marketing, information management and rewards capabilities-enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
American Express for 8th consecutive year has been voted among India”s top 10 workplaces by the Great Place to Work institute. We ranked 1st in Financial Services, 1st in organizations using analytics to drive Employee Engagement and 1st in best companies Engaging Frontline Staff. We also ranked 2nd in best companies Developing People Managers. We ranked 4th in best companies for Diversity and Inclusion and 4th in best companies for Rewards and Recognition.

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