Amazon Walk-in interview for fresher’s on 28th November 2015 for Seller Support Associate ,Transaction Risk Investigator at Hyderabad. BE, B.Tech, BCA, MCA, Any Graduate, PG graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Amazon Walk-In BE, B.Tech, BCA, MCA, Any Graduate, PG freshers 2015 for Seller Support Associate ,Transaction Risk Investigator at Hyderabad. Candidates who have completed BE, B.Tech, BCA, MCA, Any Graduate, PG can apply for this job from Amazon.
Company Name: Amazon
Qualification: BE, B.Tech, BCA, MCA, Any Graduate, PG
Job Post Name: Seller Support Associate ,Transaction Risk Investigator
Experience: 0 – 5 Years
Job Location: Hyderabad
Salary: 2,75,000 – 3,75,000 P.A.
Total No of Vacancy: NA
The Seller Support Associate acts as the primary interface between Amazon and our business partners.
The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.
The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role.
A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
Transaction Risk Investigator
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals.
They may also be required to contact customers by phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
Builds Platform and business knowledge to better serve sellers
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Skills : Good Communication
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Walk-In Venue Details:
Walk-In Date :- 28th November 2015
Walk-In Time :- 10 AM – 3 PM
Walk-In Address:- Amazon Development Centre Pvt.Ltd, Raheja Mind Space, Building No:09, 10th Floor, Hi-tech City, Hyderabad., Land Mark: Opposite to Westin Hotel