Amazon Walk-In 12th/Any Degree freshers 2015 for Customer Service Associate at Pune

Amazon Walk-in interview for fresher’s on 30 September to 3 October 2015 for Customer Service Associate at Pune.12th/Any Degree graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria.Amazon Walk-In 12th/Any Degree freshers 2015 for Customer Service Associate at Pune. Candidates who have completed 12th/Any Degree can apply for this job from Amazon.

Job Details:

Company Name: Amazon
Qualification: 12th/Any Degree
Job Post Name: Customer Service Associate
Experience: 0-5 Years
Job Location: Pune
Salary: Rs. 1.5-2.25 LPA
Total No of Vacancy: NA

Candidate Profile:

Candidate should possess Minimum 10+2 or Any graduate/ PG is eligible to apply. from a recognized University or Institution.
Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrable interpersonal skills with a diverse customer base
Demonstrable conflict resolution, negotiating, and de-escalation skills
Demonstrate ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including daily schedule as assigned
Flexible with working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills
Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned

Communication Skills:

Excellent communications skills (Written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills– ability to clearly understand and state the issues customers present
Ability to concentrate follow customer issue without distraction to resolution
Good composition skills– ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Computer knowledge/ Skills
Ability to use a desktop computer system

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

At Amazon, our vision is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With, we endeavor to build that same destination in India by giving customers more of what they want– vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We are committed to ensure 100% Purchase Protection for your shopping done on so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.

Walk-In Venue Details:-

Walk-In Date :- 30 September to 3 October 2015
Walk-In Time :- 10 AM

Walk-In Address:- Amazon Development Centre India Pvt. Ltd.,Trion IT Park, Survey No: 35,7 Ahmednagar Road, Village Vadgoan Sheri,Taluka Haveli,District, Pune 411014,Landmark: Behind In-orbit Mall.

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