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Amazon Off campus Drive BE/B.Tech freshers 2016 for Customer Service Associate at Hyderabad/Secundrarabad

Amazon Off campus Drive for fresher’s on for Customer Service Associate at Hyderabad/Secundrarabad. BE/B.Tech graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Amazon Off campus Drive BE/B.Tech freshers 2016 for Customer Service Associate at Hyderabad/Secundrarabad. Candidates who have completed BE/B.Tech can apply for this job from Amazon.

Job Details:

Company Name: Amazon
Qualification: BE/B.Tech
Job Post Name: Customer Service Associate
Experience: Freshers
Job Location: Hyderabad/Secundrarabad
Salary: ₹1.73- to 3.5 LPA
Total No of Vacancy: 50

Candidate Profile:

Candidates should possess Any Degree from 2015 & 2016 Batch
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

At Amazon, our vision is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With, we endeavor to build that same destination in India by giving customers more of what they want– vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We are committed to ensure 100% Purchase Protection for your shopping done on so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.

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