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Amazon Development Centre India Walk-In Any Graduate freshers 2015 for Customer Service Associate at Pune

Amazon Development Centre India Pvt Ltd Walk-in interview for fresher’s on 11th Aug 15 to 14th Aug 2015 for Customer Service Associate at Pune. Any Graduate graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Amazon Development Centre India Walk-In Any Graduate freshers 2015 for Customer Service Associate at Pune. Candidates who have completed Any Graduate can apply for this job from Amazon Development Centre India Pvt Ltd.

Job Details:

Company Name: Amazon Development Centre India Pvt Ltd
Qualification: Any Graduate
Job Post Name: Customer Service Associate
Experience: 0 – 5 Years
Job Location: Pune
Salary: INR 1,50,000 – 2,25,000 PA
Total No of Vacancy: NA
Website: http://www.Amazon.com

Job Description:

We invite Freshers and Experienced professionals with excellent communication skills (written and verbal) for Customer Service Associate roles.

Candidate Profile:

Qualifications:

Minimum qualification: Minimum 10+2 or Any graduate/ PG is eligible to apply.

Communication Skills:

Excellent communications skills (Written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills– ability to clearly understand and state the issues customers present
Ability to concentrate follow customer issue without distraction to resolution
Good composition skills– ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Computer knowledge/ Skills
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrable understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in their environment
Customer Focus
Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrable interpersonal skills with a diverse customer base
Demonstrable conflict resolution, negotiating, and de-escalation skills
Demonstrate ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including daily schedule as assigned
Flexible with working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills
Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
Ability to approach problems logically & rationally
Action oriented and self-disciplined
Organized and detail oriented
Ability to quickly & effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service
Communication Skills:
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Walk-In Venue Details:

Walk-In Date :- 11th Aug 15 to 14th Aug 2015
Walk-In Time :- 10.00 AM

Walk-In Address:- Amazon Development Centre India Pvt. Ltd., Trion IT Park, Survey No: 35, 7 Ahmednagar Road, Village Vadgoan Sheri, Taluka Haveli, District, Pune 411014. Landmark: Behind In-orbit Mall.

Register here

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