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Amazon Development Centre (India) Pvt Ltd Walk-In Any Graduate freshers 2016 for Customer Service Associate at Pune

Amazon Development Centre (India) Pvt Ltd Walk-in interview for fresher’s on 22nd to 26th March 2016 for Customer Service Associate at Pune. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Amazon Development Centre (India) Pvt Ltd Walk-In Any Graduate freshers 2016 for Customer Service Associate at Pune. Candidates who have completed Any Graduate can apply for this job from Amazon Development Centre (India) Pvt Ltd.

Job Details:

Company Name: Amazon Development Centre (India) Pvt Ltd
Qualification: Any Graduate
Job Post Name: Customer Service Associate
Experience: 0 – 5 Years
Job Location: Pune
Salary: 1,75,000 – 2,00,000 P.A.
Total No of Vacancy: NA

Job Description:

Customer Focus :-
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned

Problem Solving Skills :-
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations

Candidate Profile:

Communication Skills :-
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently

Computer Knowledge/Skills :-
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates understanding of the Internet, website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in the work environment

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile: strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

Walk-In Venue Details:

Walk-In Date :- 22nd to 26th March 2016
Walk-In Time :- 10 AM

Walk-In Address:- Amazon Development Centre India Pvt. Ltd, Trion IT Park, Survey No.: 35, 1 Ahmednagar Road, Behind Inorbit Mall, Vadgoan Sheri, Pune – 411014

Register here

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