Allscripts India Hiring Diploma, MBA freshers 2015 for Associate Service Desk Analyst at Pune

Diploma, MBA Fresher’s required for the position Associate Service Desk Analyst in Allscripts India Pvt Ltd at Pune. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Allscripts India Pvt Ltd Hiring Diploma, MBA freshers 2015 for Associate Service Desk Analyst at Pune. Candidates who have completed Diploma, MBA can apply for this job from Allscripts India Pvt Ltd.

Job Details:

Company Name: Allscripts India Pvt Ltd
Qualification: Diploma, MBA/PGDM
Job Post Name: Associate Service Desk Analyst
Experience: 0 – 2 Years
Job Location: Pune
Salary: NA
Total No of Vacancy: NA

Job Description:

Acts as initial point of contact for user support calls to the I.T. Helpdesk, (i.e., call logging, acknowledgement and closure) in order that all calls are logged correctly and promptly, and allocated appropriately within the IT team
Provides first-line technical support when handling calls, in order to provide time-of-call resolution to more basic support calls wherever possible
Provides an ad-hoc support service to users of all computer systems, troubleshooting and resolving systems problems
Carries out prescribed program of system performance monitoring, measurement, management and capacity planning for computer systems, in order that a pro-active approach may be taken to meeting changing system demands
Maintains awareness of test and / or quality standards

Candidate Profile:

Associate’s degree desirable
0-2 year professional experience
Little to no travel is required in this role
Standard office environment

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

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