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Allscripts Hiring BE/B.Tech freshers 2015 for Associate Technical Support Consultant at Pune

B.Tech/B.E Fresher’s required for the position Associate Technical Support Consultant in Allscripts at Pune. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.Allscripts Hiring BE/B.Tech freshers 2015 for Associate Technical Support Consultant at Pune. Candidates who have completed BE/B.Tech can apply for this job from Allscripts.

Job Details:

Company Name: Allscripts
Qualification: B.Tech/B.E
Job Post Name: Associate Technical Support Consultant
Experience: 0 – 2 Years
Job Location: Pune
Salary: NA
Total No of Vacancy: NA

Job Description:

Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.The primary purpose of this role is to provide first-level technical support to customers via the telephone and/or Internet (e.g., instant message, email). The incumbent will assess the nature of system or service issues and resolves technical or sophisticated support problems through independent judgement and advanced problem solving skills.

Interact with customers to help troubleshoot and resolve highly complex product problems or issues
Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements
Track and document inbound support requests and ensure proper notation of customer problems or issues
Stay abreast of current technology in products, design changes, and new products offered
May travel to client site in order to resolve extremely complex customer and product issues

Candidate Profile:

Academic and professional qualifications:
Associate’s or Bachelor’s degree in computer science/IT or equivalent, relevant work experience
Professional Certification such as MCITP or MCP preferred
0 – 2 years experience with a demonstrated competence in functional or technical troubleshooting of the assigned products
Minimal Travel may be required

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Allscripts is a leading provider of Healthcare IT, listed on the NASDAQ stock exchange (MDRX) and headquartered in Chicago, IL. Allscripts is located in eight major cities across the USA and has a total of 15 locations worldwide including India, Canada, Singapore, Australia and UK. Allscripts has more than 7,000 team members across the globe, including about 2000 team members in India working at three of our offices in Pune, Bangalore and Baroda. Allscripts offers an open, integrated portfolio of healthcare information technology solutions for hospitals, physician practices and post-acute organizations.

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