Wipro BPS is hiring for Associate/Senior Associate -(Technical) Role
Posted on  - Wipro BPS - Fresher to 3 years  - Kolkata

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Job Description :

(Hardware & Customer/Tech Support Voice Process):

International Voice Hardware Support & Customer/Tech Service Process
Troubleshooting & Remote Support to International Clients over the phone
Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
Inbound premium opening (No Outbound Scam or Sales)
Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
Should be flexible to work in Night Shifts, as per business requirement

Employee Facilities Provided:

24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.
Round the clock transport facility provided (as per company policy)
SEED Program Opportunity to continue further studies while being a part of Wipro
Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro
Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS
Performance linked incentives, attendance incentives etc.
Best Training provided- New Hires to Development Training

Salary: Gross Annual Rs.1,70,000 to Rs.3,00,000 Lac (Lucrative Incentives + Both side Pick & Drop)

Job Location: Kolkata
 
Interview Location: Wipro, Gate No-2, Plot No. 8, Block DM, Sector V, Salt Lake City, Near Karunamoyee
 
Interview Date & Time:  MONDAY - FRIDAY   Time: 10 am- 4 pm
 
Interview reference: PALLABI- LPT
 
Documents Required:

Updated, Printed Resume
1 Passport Size Color Photograph
Photo ID & Address Proof in Original, Along with 1 Photocopy each
Educational Qualification & Work Experience Documents (If Any) In Original
Print-Out of this Email
..
Desired Candidate Profile:
..
Fresher & Experienced candidates (18-45 years of age)
Undergraduates & Graduates, both are eligible
BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
Candidates pursuing any regular course or any of the above course are NOT eligible
Candidates pursuing or completed Distance MBA/PGDM are eligible
Ready to work in Night Shifts

Interested Candidates please feel free to contact:

PALLABI MONDAL
8336969883/ 033 4461 4310 or mail your resume at [email protected]

Regards,
Pallabi Mondal
Talent Acquisition | Wipro Business Process Services
Contact +91 033-4461 4310 | Mobile:8336969883 I E-Mail: [email protected]


Salary:INR 1,75,000 - 3,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)

Desired Candidate Profile

Education-

UG: Any Graduate, Graduation Not Required
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Any Specialization, Doctorate Not Required
*Fresher & Experienced candidates (18-45 years of age)
 
*Undergraduates & Graduates, both are eligible
 
*BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) and technical graduates are eligible for Tech-support Voice only
 
*Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
 
*CA, CS, PGDM, MSc IT, M.Tech, MBA, MCA etc. (or equivalent) are NOT eligible
 
*Candidates pursuing any regular course or any of the above course are NOT eligible
 
*Ready to work in Night Shifts



QUALIFICATION CRITERIA
Experience: Fresher to 3 years 
Designation: Associate/Senior Associate -(Technical)
Salary: NA
Job Location: Kolkata
Basic Graduation: Any Graduate
Post Graduation:
NA

COMPANY DETAILS
Company Name: Wipro BPS
Company Address: Wipro, Gate No-2, Plot No. 8, Block DM, Sector V, Salt Lake City, Near Karunamoyee
Contact Person Name: pallabi
Phone Number: 8336969882
Company Profile: Wipro BPS (A division of Wipro Limited) Wipro in Business Process Services We go beyond SLAs in our approach to process outsourcing. Our industry leading process platform Base)))™ enables our customers to run standardized and efficient operations. Our clients gain insights, business growth, and measurable business impact through pre-built process asset based solutions, industry focused platform BPO solutions, and integrated IT BPO services. Our expertise lies in: Pre-built Process Asset Based Solutions - With a focus on process improvements and business outcomes we have developed over 25 productized solutions based on process assets through a dedicated solution development organization. Industry Focused & Platform Based Solutions - Leveraging Wipro assets in Cloud, Mobility, and Alliances we provide integrated IT and BPO SLAs and innovative pricing/commercial models for our key clients. Driving Predictable Business Outcomes - Leveraging technology, tools, and analytics w
Last Date To Apply  :  19 Dec 2015
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FreshersLive - No.1 Job site in India. Here you can find latest 2016 government as well as private job recruitment notifications for different posts vacancies in India. Get top company jobs for both fresher and experienced. Job Seekers can get useful interview tips, resume services & interview Question and answer. Practice online test free which is helpful for interview preparation. Register with us to get latest employment news/rojgar samachar notifications. Also get latest free govt and other sarkari naukri job alerts daily through E-mail.