Urgent Job Opening for One of the Leading BPO in India
Posted on  - Firstsource Solutions Ltd - Fresher to 1 year  - Trichy

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We are currently recruiting candidates for the post of Customer Service Associate- Voice Process in Trichy.

 

Job Description

        Answering incoming Customer Calls with a friendly and positive voice

        Listens, Questions and Analyses to determine underlying needs of customer concerns

        Patiently hears out the customers and tries to rectify customer concerns.

        Responsible for researching and resolving complaints to ensure customer retention and satisfaction

        Interacts with Team Leaders, Assistant Operation Managers, Voice Coach, Process Trainers

        Escalates Customer Complaints to the concern

Qualification - Any Degree / Diploma (Except BE, MCA, MBA)
Salary - Best In Industry + Incentives
Skills: Basic English & Tamil communication & basic computer Knowledge
Shift - 24/7Support

Interested Candidates- Kindly bring your updated Resume/Bio Data with 2 Passport size photographs with xerox copies of all education documents and Walk in for an Interview Between 9:30Am - 12:00Pm on any Weekday (Monday - Saturday) in the below mentioned Address.

18-21 Shree Complex,

Near Raja Park - Opp to Kalyani covering,

Madurai Road

Trichy - 620008




QUALIFICATION CRITERIA
Experience: Fresher to 1 year 
Designation: Customer Service Associate
Salary: 90 Thousand  -  1 Lakh  20 Thousand
Job Location: Trichy
Basic Graduation: Diploma,B.Sc,B.Com
Post Graduation:
M.Com,M.A

COMPANY DETAILS
Company Name: Firstsource Solutions Ltd
Company Address: 18-21 Shree Complex,Near Raja Park - Opp to Kalyani covering, Madurai RoadTrichy - 620008
Contact Person Name: Bala
Phone Number: 9047649692
Company Profile: An innovative provider of customer-centric business process services. With a network of 48 delivery centers spread across US, UK, Philippines, India and Sri Lanka., We provide services to organizations in the Healthcare, Communication, Publishing, Banking, Financial Services and Insurance industries. The companys services Customer Management, Data Processing and Collections complemented with best-of-breed processes, intellectual property (IP) assets, and quality of service help clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence. Driven by the Right shore delivery model with 70% employees located onshore and 30% offshore, the company ensures client proximity, better understanding of the domain as well as the market, and more effective communications so as to ensure delivery excellence.
Last Date To Apply  :  20 Feb 2016
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FreshersLive - No.1 Job site in India. Here you can find latest 2016 government as well as private job recruitment notifications for different posts vacancies in India. Get top company jobs for both fresher and experienced. Job Seekers can get useful interview tips, resume services & interview Question and answer. Practice online test free which is helpful for interview preparation. Register with us to get latest employment news/rojgar samachar notifications. Also get latest free govt and other sarkari naukri job alerts daily through E-mail.