Job Description
Warm Greetings from Sutherland Global Services!!!
It's our privilege in notifying you about the Kannada Customer Support - Voice openings at Sutherland Global Services, Chennai.
You can join immediately after clearing just one round of interview.
You can either take up a telephonic interview or walk-in with your updated resume to our Velachery office between 10 AM - 4 PM.
Contact Person: Dinesh - HR
Contact Number: 8220009246
Job Role: Consultant (Kannada/English Customer Support)
Interview Location: No. 45 A, Velachery Main Road,Velacheri, Chennai - 600042, (Near Allsec Building & Behind Vijayanagar Bus Stand)
Job Location: Perungudi - Chennai
Qualification: Arts & Science and Diploma (Non B.E/B.Tech - with or without arrears)
Relevant Experience: 0 - 2 Years
Shift Timings: Day Shifts (cab facilities within boundary limits)
Job Mode: Permanent (On Rolls)
Notice Period: Need Immediate Joiners
Positions Open: 7
Eligibility & Desired Skills:-
Must talk fluently in Kannada
Decent English communication
Preferably from an Arts & Science or Diploma background
Job Description:-
Maintain customer satisfaction by answering queries related to replacements, refunds, billing, service purchases, what type of support is available and so on
Educate customers on how a particular product/service works and recent products released
Retain customers by solving their issues with products and keeping them happy with the purchase & service
Note: Refer Dinesh as the contact HR while attending the interview.
You can call or send SMS to 8220009246 or email your updated resumes to dinesh.jebaraj@ sutherlandglobal.com
While coming to the Interview, Please mention in Top-Right side Corner of your resume:"REFERRED BY FRESHERSLIVE.COM WEBSITE"
Salary: INR 1,25,000 - 2,00,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Desired Profile
Eligibility & Desired Skills:-
Must talk fluently in Kannada
Decent English communication
Preferably from an Arts & Science or Diploma background
Education:UG -Diploma - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, Graduation Not Required, B.A - Any Specialization, B.B.A - Management, B.Arch - Architecture, B.Ed - Education, B.Pharma - Pharmacy, BCA - Computers, Other Graduate
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
