Job Location : Chennai.
Job Description-Customer Service Executive
Strong verbal and written communication skills
Should possess neutral accent and good adoption to US culture.
Ability to resolve customer queries in the first point of contact.
Focus on delivering a positive customer experience
Should be professional, courteous, friendly, and empathetic
Should possess active listening skills
Good data entry & typing skills
Ability to multi task.
Capable of handling fast-paced, innovative, and constantly changing environment
Should be a team player.
Ability to contribute to the process through improvement ideas.
Willingness to work in night shifts
Ability to handle calls for 9 hours/day
Use of a PC/ shared computer.