Customer Support- Retention / Billing Executive
Posted on  - Printers Tech Pvt. Ltd. - Fresher to 1 year  - New Delhi

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The selected Candidate(s) will work on following:

  • Responsible for receiving, considering and responding to all our international customers' inquiries/query through email / call.
  • Handling customer concerns, customer satisfaction index (CSI)
  • Tracking and reporting of relevant customer care performance metrics.
  • Handling and resolving client complaints.
  • Taking required actions on customer feedback.

Who can apply:

  • Female candidates preferred.
  • Any Undergraduate / Graduate / Post Graduate. with Minimum 6 Months experience in Customer Care Profile.
  • Candidates with prior experience in Customer Care - Technical Background will be given preference .
  • Basic understanding of computers.
  • Good Communication skills required
  • Open to work in night shifts
  • Candidates having an efficient way of Handling Problems.
  • Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined

Job location : Dwarka


Additional Information:

Unlimited incentives for Good Candidates.




QUALIFICATION CRITERIA
Experience: Fresher to 1 year 
Designation: Customer Support Executive
Salary: 2 Lakh  -  4 Lakh  20 Thousand
Job Location: New Delhi
Basic Graduation: Any Bachelors Degree,Not Pursuing Graduation,Other
Post Graduation:
Any Post Graduate,Any Masters Degree,Other

COMPANY DETAILS
Company Name: Printers Tech Pvt. Ltd.
Company Address: PRINTERS TECH PVT. LTD. Plot No. 409, Block B-3 Tara Nagar Old Palam Rd. Dwarka Near New Arya Public School. Metro Station Dwarka Mod.
Contact Person Name: Neha
Phone Number: 9205198272
Company Profile: PrintersTech is gaining prominence as the trusted seller of online products and rendering 24x7 customer support for the brand products, which users trust a lot. We do not believe in any discrimination among the customers as none of them is big or small. We believe in 100% customer satisfaction and this is the only reason, quality services are rendered to all our clients. The expert service is provided by Printertech at an unmatched price. We have been serving our customers by providing them with best options of top quality computer peripherals such as keyboard, mouse, monitor, CPU, wired & wireless router devices, printers, antivirus, operating system etc that can be purchased online sitting at home. Installation and configuration services of printers, routers, network drivers, antivirus products are provided by our customer care executives and they complete each &every task with perfection. Origin of Printerstech The base setup of PrintersTech was laid with a sole aim to prov
Last Date To Apply  :  31 Aug 2016
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FreshersLive - No.1 Job site in India. Here you can find latest 2016 government as well as private job recruitment notifications for different posts vacancies in India. Get top company jobs for both fresher and experienced. Job Seekers can get useful interview tips, resume services & interview Question and answer. Practice online test free which is helpful for interview preparation. Register with us to get latest employment news/rojgar samachar notifications. Also get latest free govt and other sarkari naukri job alerts daily through E-mail.